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A Candid Conversation with OpenID’s David Recordon (.net)

Posted: 10/08/2009

Six Apart’s David Recordon, co-developer of OpenID, sat down with Oliver Lindberg to discuss his vision for the open web. The web is becoming more social and Recordon emphasizes that critical build-outs must enable users to interact between multiple sites without asking them to recreate accounts requiring repetitive data and tasks. OpenID enables users to sign in to thousands of online services with the same digital identity, which ultimately means users can access and share information from across various platforms. With its focus on user experience and usability, as well as benchmarking successful efforts like Facebook Connect, OpenID is carving a path toward mainstream technology by engaging major stakeholders like Microsoft and Google. A few months ago Recordan announced the Open Web Foundation, whose initial goal is to create open specifications for the web that anyone can implement for free.

Industry: Marketing, Design, & Interactive Communications, Technology, Consulting, & Professional Services
Topic: Experience & Interaction, Technology Implementation
Region: Global
Audience: Business to Business, Peer Groups & Communities

Alcatel-Lucent Takes the Plunge Into Mobile Advertising (Information Week)

Posted: 07/18/2009

Redefining the drive-by, Alcatel-Lucent recently announced plans to launch a product allowing cellular carriers to reach millions of mobile customers with location-relevant advertisements. Partnering with mobile ad company 1020 Placecast, the technology will help mobile operators determine the location of the customer with accuracy within a few meters. The new advertising vehicle, dubbed proximity marketing, is poised to reach sales of $10 billion by 2013. So don’t be too surprised if soon it’s more than your taste buds beckoning you into the nearest Starbucks for a cup of joe and coffee cake.

Industry: Marketing, Design, & Interactive Communications, Retail & Products, Telecommunications
Topic: Business Intelligence, Content Strategy, Experience & Interaction, Marketing Communications, Technology Implementation
Region: Global
Audience: Business to Business, Business to Consumer

Apple and Facebook Key Influencers in New Tech Cycle (eWeek)

Posted: 02/04/2010

Apple and Facebook have literally changed the face of mobile internet. With mobile internet users projected to double by 2013, it’s easy to see a "mobile Internet cycle" emerging, a new cycle detailed in Morgan Stanley's "The Mobile Internet Report." Cited as the fifth computing cycle in five decades, the report claims this one is faster and bigger with a wider global net than previous cycles. While Apple, Google and Amazon.com lead the pack, the report suggests that the key influencers from previous cycles won’t necessarily be given the keys to this new kingdom. The analyst team, headed by Mary Meeker, attributes the high level of anticipation for mobile users to five of the most promising IP-based products and services: social networking, 3G network adoption, video, Voice over IP and "impressive mobile devices."

Industry: Technology, Consulting, & Professional Services, Telecommunications
Topic: E-Commerce, Experience & Interaction, Technology Implementation
Region: Global, North America, Asia Pacific
Audience: Business to Business, Business to Consumer, Peer Groups & Communities

Art Meets Internet Commerce, Reality TV, Social Media (Promo Magazine)

Posted: 06/05/2009

Continuing the surge of story-based marketing, Coca-Cola brand Sprite is launching a new European campaign that boldly unites art with multi-channeled commerce. A young, unknown British singer headlines the ongoing YouTube series that follows as she hits the New York music scene. With the prequel getting upwards of 60,000 views on YouTube, the show is also linked to Facebook Connect, creating the first interaction of its kind between YouTube and Facebook. “With this show, Sprite shifts from creating the perfect branded content to content that perfects the brand,” Coca-Cola head of European digital marketing Stafford Green said in a release. “Instead of repeating single messages in traditional media, Sprite supports these new experiences and deep storytelling to communicate our core brand values over time. It’s a fresh advertising model, and everyone wins: the artist, the brands and especially the audience—getting free on-demand, truly interactive content without commercial interruption.”

Industry: Marketing, Design, & Interactive Communications, Retail & Products, Telecommunications
Topic: Creative & Design, Experience & Interaction, Technology Implementation
Region: Global, Europe
Audience: Business to Consumer, Peer Groups & Communities

Asian Persuasion – Social Media Marketing In Japan (ClickZ)

Posted: 09/16/2010

Before MySpace and Facebook were even a glimmer in the virtual eye, Japan had Mixi – one of the country’s most popular SNS (social networking sites). While businesses in the U.S. are really only just beginning to tap into social media as a viable marketing tool, savvy businesses in Japan have been on the social bandwagon for more than 10 years, using platforms like Mixi, Gree and 2channel. Japan’s preponderance of social media might even prompt some to say that Japan was the genesis for social media marketing. The country’s rich social media platforms include: general social networking sites; video and photo sharing sites, social bookmarking sites; blog network sites, mini-blogging sites and micro social networking (SNS) sites. With most services available for both PC and mobile (unlike the U.S. where mobile is just gaining traction), mobile is already a key part of the countries inhabitants’ online lives.

Industry: Marketing, Design, & Interactive Communications
Topic: Business Intelligence, Content Strategy, Marketing Communications, Technology Implementation
Region: Asia Pacific
Audience: Business to Consumer, Peer Groups & Communities

BI, Best-of-Breed Web Tactics Broaden Scope for Consumer Goods Companies (InformationWeek)

Posted: 11/08/2009

An InformationWeek 500 survey shows that consumer goods companies like Herbalife and E&J Gallo Winery are banking on business intelligence to control cost and boost Internet and mobile sales channels. The study reports that as many as 68% of consumer goods companies plan to make BI readily accessible to employees, compared to 37% for all InformationWeek 500 respondents. Gallo, the largest family-owned winery in the world, optimizes its product packaging, pricing, and channel strategies with SOA architecture, SaaS, and its BI repository. 32% of respondents consider improving Web operations critical to boosting their business globally compared to 26% from other groups. Herbalife, a company that dominates domestically, only attributes 10-15% of their global business to internet sales.

Industry: Retail & Products, Technology, Consulting, & Professional Services
Topic: Business Intelligence, E-Commerce, Technology Implementation
Region: Global
Audience: Business to Consumer

Blazing the Broadband Trail Along the East Coast (Internet Retailer)

Posted: 08/27/2009

Akamai Technologies Inc.’s “State of the Internet Report” revealed that U.S. broadband adoption is on the rise, with East coast states tallying the most broadband Internet connections for the first quarter of 2009. Eastern states garnered eight of the top ten slots, topped by Delaware, where 62% of households have high-speed broadband web access, a 6.7% year over-year increase. Based on results from data collected from Akamai’s global server network, the study examined countries and U.S. states that averaged over 1,000 unique monthly IP addresses. The report also states that one-fifth of global internet connections operate at speeds greater than 5 Mbps, up significantly from the previous year. “The implication… is that Internet retailers can continue to add more rich media content to their site... to bring buyers and keep them on the site longer,” says David Belson, editor of the report.

Industry: Retail & Products, Technology, Consulting, & Professional Services
Topic: Creative & Design, E-Commerce, Technology Implementation
Region: North America
Audience: Business to Business, Business to Consumer

Breaking Through the Barriers to Adopting Social Media in Email Marketing (New Media Knowledge)

Posted: 09/11/2009

A recent survey by email experts StrongMail cited that 62 percent of firms plan to increase social media spending while 66 percent plan to integrate social media into their email marketing campaigns. NMK sat down with Paul Bates, managing director of StrongMail, to get an insider’s perspective for breaking through the barriers to effectively engage social media. Find out where your customers are hanging out online and observe their behavior there; engage competitive analysis across the social spectrum to find out where your competitors are lurking and determine whether they are or are not enjoying success. The conversation with Bates is packed with stats, insights and tips for marketers to engage customers in meaningful conversation and begin to integrate social media into an email marketing strategy with enormous ROI on their marketing dollars.

Industry: Marketing, Design, & Interactive Communications, Technology, Consulting, & Professional Services
Topic: Business Intelligence, Content Strategy, Creative & Design, Experience & Interaction, Marketing Communications, Technology Implementation
Region: Global
Audience: Business to Business, Peer Groups & Communities

Bridging the Gap: JavaFX for Mobile Devices (Info World)

Posted: 07/18/2009

With more than 2.6 billion mobile phones deployed with Java worldwide, Sun Microsystems is heralding the JavaFX extension as a bridge from desktop to mobile device to television. "JavaFX Mobile delivers rich, expressive user experiences and we know that this is what our customers require these days," Sun’s vice president of marketing Eric Klein said recently at the JavaOne conference in San Francisco. Improvements to the new 1.2 release of JavaFX Mobile include optimized performance, a user interface library, and localization. Future plans include building the JavaFX technology into “smartbook” devices that boast Internet access and GPS capabilities on small, hand-held devices.

Industry: Technology, Consulting, & Professional Services, Telecommunications
Topic: Creative & Design, Experience & Interaction, Technology Implementation
Region: Global
Audience: Business to Business, Business to Consumer

Building A Brand Story Greater Than The Sum Of Its Individual Parts (New Media Knowledge)

Posted: 01/20/2011

Rather than providing a plethora of tactical solutions, today’s abundance of marketing channels may simply overwhelm marketers. Standard targeted marketing used to be a relatively simple game of point-and-shoot at three main channels (TV, print and direct mail) to cover all bases. Now, with the addition of social media platforms, mobile marketing, web, and email to the traditional channels, adopting a successful strategy can get confusing. Aim the same message at all the channels and the results can be downright disastrous. Multi-channel marketing offers marketers a mechanism to “pull all these conversations together and build a brand story that is greater than the sum of the individual parts” so marketers can keep their eyes on the prize: customer engagement and action. The key is to understand and respect the characteristics of each channel and then execute each according to how it works uniquely for your brand.

Industry: Marketing, Design, & Interactive Communications, Technology, Consulting, & Professional Services
Topic: Business Intelligence, Content Strategy, Experience & Interaction, Marketing Communications, Technology Implementation
Region: Global
Audience: Business to Business, Peer Groups & Communities

Building Best-Run Businesses With SAP’s Targeted Analytic Applications (InformationWeek)

Posted: 10/14/2010

The demand for domain-specific business insight led SAP to launch ten SAP BusinessObjects analytic applications. The customer-centric, problem solving apps include Sales Analysis for Retail; and Trade Promotion Effectiveness and On-Shelf Availability apps for consumer products firms, whose very names reveal how the development process was led by insight from key constituencies within SAP’s customer and industry bases. "These apps attach the knowledge workers to the action so they can make better decisions and help their company become a best-run business," said SAP co-CEO Bill McDermott. While designed with the SAP core customer segments in mind, the apps do not depend on pre-existing SAP deployments so that they will reach across to non-SAP customers, as well. Backed by Sybase mobile technologies, the apps promise benefits like reports and metrics; rapid deployment and actionable analytic insights. Plans to support the apps with mobile are expected to be fulfilled by the end of 2011.

Industry: Technology, Consulting, & Professional Services, Telecommunications
Topic: Business Intelligence, Content Strategy, Experience & Interaction, Technology Implementation
Region: Global
Audience: Business to Business, Business to Consumer

Call Me Social: Zingaya Hooks Up Twitter To Telephone (Red Herring)

Posted: 12/01/2010

Ever get the feeling that there’s more to a post than ‘tweets’ the eye? For those tweets that deserve a little elaboration, UK-based VoIp startup Zingaya recently unveiled a new social media application that allows Twitter followers to call the tweeter to get the inside scoop. The service, called zin.to elevates Twitter feeds to conversation status. The company also offers a VoIP service that enables voice calls through any computer right from a web page via a microphone. “Zin.to can be a very powerful tool for businesses,” the company explains on its website. "For example, company can send promotional offers to its followers asking them to call within a certain time to get an additional discount or to win a prize.” It's only available in the US currently but will likely expand as the company develops this capability. While call forwarding is eventually based on purchased credits, the first 30 minutes of the call forwarding service is free. Those looking for a more cost-effective solution with unlimited options can simply use their Skype user name.

Industry: Marketing, Design, & Interactive Communications, Telecommunications
Topic: Experience & Interaction, Marketing Communications, Technology Implementation
Region: North America
Audience: Business to Business, Business to Consumer, Peer Groups & Communities

Chatter Mobile: Saleforce.com’s Answer To Enterprise Collaboration (Intelligent Enterprise)

Posted: 10/14/2010

Salesforce.com recently announced Chatter Mobile, a smart-phone application designed to bring CRM-centric, social-networking-style collaboration to Smartphones by the end of 2010. The Web 2.0-styled consumer app lets Saleforce’s Chatter users collaborate with people at work while on-the-go and in real-time. Similar to following Facebook friends and interests, Chatter enables users to subscribe to and "follow" feeds related to their business, as well as keep tabs on what customers and prospects are saying on public networks like Facebook and Twitter. Partners and customers can also "Chatterize" vertical and custom applications through the Force.com development platform. The free service is featured within the company’s cloud-based sales and service applications, which could help a mobile salesperson stay on top of what matters most as they are heading to meet with their clients.

Industry: Marketing, Design, & Interactive Communications, Technology, Consulting, & Professional Services, Telecommunications
Topic: Business Intelligence, Experience & Interaction, Technology Implementation
Region: Global
Audience: Business to Business, Business to Consumer, Peer Groups & Communities

China: Redefining the Innovation Landscape (Knowledge@Wharton)

Posted: 07/18/2009

Innovation is the golden key to gaining competitive advantage. China is redefining the innovation landscape with its large, adaptable population; affinity for improvisation and reverse engineering; and mature industrial clusters poised to lead the supply chain. The country goes beyond low-cost labor to provide colossal development opportunities for large multinational corporations (MNCs) looking to maximize dollars spent in developing markets. "The culture is very, very good at devising quick and often effective solutions to problems," Marshall Meyer, a Wharton management professor said. The country’s ability to improvise effectively will undoubtedly seal a golden fate in the global economy.

Industry: Retail & Products, Technology, Consulting, & Professional Services
Topic: Creative & Design, Technology Implementation
Region: Asia Pacific
Audience: Business to Business

Chinese Company Premier’s World’s First Phone to Run Windows XP (Info World)

Posted: 07/18/2009

Chinese company In Technology recently unveiled the first-ever mobile device capable of running Windows XP. A cool hybrid of mobile phone and pint-sized computer, the device can wake Windows from standby mode to receive calls and text messages and support Wi-Fi, optional WiMax, GPS and next-generation mobile. Other key features include a customized chip from Advanced Micro Devices, pull-out Qwerty board, 120GB hard disk, and a 4.8 inch LCD touchscreen. Battery life averages seven hours while larger batteries can power the device for up to 12 hours. Product release within the Chinese market is scheduled for mid-September with international release slated a bit further down the road.

Industry: Technology, Consulting, & Professional Services, Telecommunications
Topic: Experience & Interaction, Marketing Communications, Technology Implementation
Region: Global, Asia Pacific
Audience: Business to Consumer

Clearasil’s Secrets & Science Of Looking Awesome (B&T)

Posted: 11/11/2010

Achieving clear, radiant skin is the ultimate goal from the onset of adolescence into maturity. Now, Reckitt Benckiser’s Clearasil brand has launched a new website to promote its new ‘Secrets & Science of Looking Awesome’ brand positioning. The Website uses an online magazine to offer practical advice based on user generated content and integrates social media into the campaign by prompting users to share links and “iLike” via Facebook. “The 11 - 24 target market for Clearasil is going through life changing landmarks and with the new online platform we’ve designed and developed for them, Clearasil is acknowledging the journey and forming a deeper bond with the brand’s users,” said Tim O’Neill, joint managing director of Reactive, the digital agency that launched the campaign.

Industry: Marketing, Design, & Interactive Communications, Retail & Products
Topic: Content Strategy, Creative & Design, Experience & Interaction, Marketing Communications, Technology Implementation
Region: North America, Europe
Audience: Business to Consumer, Peer Groups & Communities

Closing the Sale: SeeWhy Helps Businesses Put Abandonment Issues to Rest (Intelligent Enterprise)

Posted: 07/03/2009

You’re spending huge chunks of money to drive traffic to your site, you’re bound to close the sale, right? Not necessarily. Businesses today are finding a significant number of visitors abandon their shopping carts before completing their purchases. SeeWhy helps retailers put their cart abandonment issues to rest with the launch of their new software, Abandonment Tracker. The free service is designed to entice customers into upgrading to Abandonment Tracker Pro, a paid service that will be released in a few weeks. While the price for Abandonment Tracker Pro has not yet been disclosed, the advanced software promises to improve sales conversion rates and reduce abandoned shopping carts. SeeWhy will help retailers lure potential customers back to close the deal rather than having sales evaporating before their very eyes.

Delivering Real Business Value… Fast with webMethods 8.0 (eWeek)

Posted: 07/31/2009

Companies looking to reduce time and cost to improve processes, deploy new services and applications, and integrate new systems can now do so even faster… up to 25% or more says Software AG. The latest release of Software AG’s webMethods 8.0 delivers new functionality to satisfy customer demand and innovation to hone the brand’s competitive advantage. New features include CentraSite ActiveSOA, an integrated Business Service Repository to tie business process management (BPM) to service-oriented architecture (SOA), and webMethods Mediator, a new service succedding webMethods X-Broker. A wealth of other features include a unified, Eclipse-based management and administration across SOA, BPM, and Integration and embedded Business Intelligence for document management to deliver real value faster in an ever-changing business climate.

Industry: Technology, Consulting, & Professional Services
Topic: Business Intelligence, Experience & Interaction, Technology Implementation
Region: Global
Audience: Business to Business, Business to Consumer

Developers Build Native Mobile Web Applications With Titanium 1.0 (Info World)

Posted: 04/29/2010

Appcelerator recently released Titanium 1.0, a cross-platform development system for mobile and desktop applications. The open source system is compatible with JavaScript, PHP, and Ruby, which eliminates the need for mobile application builders to learn the Objective-C language for iPhone or Google's Java language for Android systems. A translator enables building mobile and desktop applications that will run natively on different systems. The system supports development for PCs, Macintosh, and Linux while mobile platforms include Apple iPhone and Google Android. Plans include Research In Motion Blackberry support within the year. Scott Schwarzhoff, vice president of marketing for Appcelerator attributes Titanium’s competitive advantage over other cross-platform development frameworks to its ability to “offer native performance as well as native UI (user interface) and access to device capabilities.” Eliminating the barrier of learning Objective-C makes Titanium highly attractive to developers. Appcelerator will also develop a version of Titanium for Apple's new iPad.

Diaspora Code Released Publicly; May Improve Framework For Businesses (CIO Magazine)

Posted: 10/27/2010

A new project, called Diaspora, was recently released to public developers in hopes of bringing the project to fruition as a new social network – defined by community – that promises “the benefits of Facebook without the privacy concerns.” The project’s creators are at a standstill, stating, "We began the summer a list of technologies, and a few bold claims and the goal to make an intrinsically more private social network. The overwhelming response that we elicited made us realize that technology wouldn't be enough." The Diaspora project could prove useful in providing businesses with a framework for implementing proprietary, internal social networks without running the risk of divulging trade secrets or sensitive materials. With the goal to integrate Diaspora into Facebook, businesses also won’t have to sacrifice giving up the social network’s huge audience.

Industry: Technology, Consulting, & Professional Services
Topic: Business Intelligence, Content Strategy, Creative & Design, Experience & Interaction, Technology Implementation
Region: Global
Audience: Business to Business, Business to Consumer, Peer Groups & Communities

Digital River Is Getting Social With Ecommerce (Electronic Commerce Guide)

Posted: 12/16/2010

Digital River, a global ecommerce service provider, recently launched SocialStream, a new social media tool. Using the tool, Digital River customers can rapidly set in motion new e-store promotions and then manage them over different Facebook and Twitter accounts. Ecommerce-Guide.com reported Jim Wehmann, senior vice president of global marketing for Digital River saying that “Social Stream lets marketers and e-store owners optimize social media campaigns with just a few clicks from within the standard Digital River interface they already know and use.” While SocialStream is certainly not the first ecommerce service offering of its kind, the package’s most significant advantage is that it provides e-store owners with access to social analytics. The ability to report critical commerce data relating to social media activities like unique clicks, conversions and revenue generated for each social campaign for each social account allows companies to validate the success of each campaign.

Industry: Marketing, Design, & Interactive Communications, Retail & Products, Technology, Consulting, & Professional Services
Topic: Business Intelligence, Content Strategy, E-Commerce, Experience & Interaction, Marketing Communications, Technology Implementation
Region: Global
Audience: Business to Business, Business to Consumer, Peer Groups & Communities

Discover Technology’s Next Big Star At South By Southwest Interactive Festival (CNET News)

Posted: 04/29/2010

The competition is on to see who emerges as SXSWi's (South by Southwest Interactive Festival) biggest technology star. This year’s hottest ticket? The rivalry brewing between Gowalla and Foursquare, competing “geolocation” mobile applications which let users "check in" from their smartphones, share locations, and compete to earn Gowalla virtual goods and Foursquare "badges". With round-the-clock parties, panels, meet-and-greets and apps like Foodspotting, which uses GPS to help users locate specific menu items at local restaurants, the festival is poised to take over the entire city. Other geolocation start-ups want in on the action: Sunday night’s "Geobash" is co-hosted by SimpleGeo, HotPotato and Yowza, Loopt is launching a revamped, events-based iPhone app and Powered’s iPhone app "Snark It" earns users “liquidity” points to use toward free drinks.

Industry: Marketing, Design, & Interactive Communications, Technology, Consulting, & Professional Services
Topic: Creative & Design, E-Commerce, Experience & Interaction, Technology Implementation
Region: Global, North America
Audience: Business to Consumer, Peer Groups & Communities

Doritos iD3: Unveils the Mysterious Flavor of London’s Underworld (Digital Arts)

Posted: 10/08/2009

Dubbed iD3, Doritos’ newest flavor plays on the mysteriously hard-to-identify flavors often found in packaged foods. To launch the savory snack, Doritos tapped rehabstudio to build an interactive advergame set among the grit and grime of London’s seedy crime world. The hook? Identify the exact flavor for the chance to win £20,000. Rather than going straight to the masses, Doritos engaged rehabstudio to design an interactive experience using elements of film and narrative to lead gamers through a suite of ‘choose your own adventure’ options. Utilizing a sophisticated back end system, the game pushes its cutting-edge technology to the max and extends beyond Doritos’ website. The 3D game uses the Facebook Connect app, allowing developers to create a personalized advergame that draws content from and links back to a user’s Facebook profile.

Industry: Marketing, Design, & Interactive Communications, Retail & Products, Technology, Consulting, & Professional Services
Topic: Creative & Design, Experience & Interaction, Marketing Communications, Technology Implementation
Region: Europe
Audience: Business to Consumer, Peer Groups & Communities

Expanding the Mobile Web (MIT - Massachusetts Institute of Technology)

Posted: 03/08/2009

Microchip maker, ARM, has partnered with Adobe to bring more Adobe software capabilities to more mobile phone users. Until now, many videos that run in Adobe Flash Players could not be viewed on cell phones due to software incompatibility. This new partnership is good news for users as well as programmers who will now have the tools necessary to build content that can work across many devices. In addition, Adobe has teamed with mobile phone manufacturers Nokia, Sony Ericsson, Qualcomm and others to standardize Adobe Flash on mobile devices. Adobe is counting on its removal of licensing fees to encourage integration of its Flash Player. Some industry insiders claim the move is a reaction to Microsoft’s comparable Flash Player, Silverlight. Possible. But, if it gets Flash to more mobile users, that’s enough for us.

Industry: Marketing, Design, & Interactive Communications, Retail & Products, Telecommunications
Topic: E-Commerce, Experience & Interaction, Marketing Communications, Technology Implementation
Region: North America
Audience: Business to Business, Business to Consumer, Peer Groups & Communities

Facebook Gears Up For Major eCommerce Drive (BusinessWeek)

Posted: 03/03/2011

In an effort to convert more of the social network’s 500 million users into regular online shoppers, Facebook is now wooing big business. Facebook has added e-commerce features designed to “attract users, keep them logged-on longer, and generate higher advertising sales,” thereby attracting major brands to sell their products and services through the social networking site. Helping with the effort are companies like Minneapolis-based Alvenda and San Francisco-based Payvment, whose technologies have allowed the company to integrate a retail component into Facebook pages and facilitate payment. David Fisch, who runs the newly formed commerce partnerships group at Facebook, hopes the effort may turn the company into an online shopping alternative. More than half of the top 25 retail sites, including retail competitors like eBay and Amazon, have linked their sites to the social network in the past year, Facebook says.

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