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Zappos Implements “Video Experience” (CIO Magazine)
Posted: 04/15/2010
Zappos recently launched interactive videos detailing Nike products, one of the shoe and clothing company’s largest brands. Initiated from customer queries that were best addressed visually, Zappos used software from Overlay.tv to link videos about various Nike items to its supply-chain system. Among the perks: shoppers can click on featured items to view any current promotions and find out if the product is available in stock. Customers can post video links on Facebook, upload their own videos to Zappos.com and post comments. Zappos objective is not necessarily the bottom line, but it will track stats on customer click-thrus and purchases. "The goal is to create a more pleasurable experience on our site," Kalma says. "The general philosophy is that will lead to purchases."
Industry: Marketing, Design, & Interactive Communications,  Retail & Products,  Technology, Consulting, & Professional Services
Topic: Creative & Design,  E-Commerce,  Experience & Interaction,  Marketing Communications,  Technology Implementation
Region: Global
Audience: Business to Consumer,  Peer Groups & Communities
Where Only the Strong Survive: Market Testing on the Social Scene (Chief Marketer)
Posted: 09/25/2009
Given the ongoing technology explosion, it’s no surprise that consumers’ collective (and opinionated) voice is growing louder and marketers’ ears bigger, or at least more attune to what they’re hearing via the social web. Tapping in to social networks allows marketers to listen to what consumers are saying to not only drive, but refine market testing and distill the ideas that most deeply resonate with their audiences. Marketers must harness the power of social media by immediately engaging as many consumers as they can from the start. By the time ideas and messaging run through various tiers of sub-panels, what’s left is a virtual survival-of-the-fittest where only the strongest ideas survive and “smartness” is ruled only by the human imagination.
Industry: Marketing, Design, & Interactive Communications,  Technology, Consulting, & Professional Services
Topic: Business Intelligence,  Content Strategy,  Creative & Design,  Experience & Interaction,  Marketing Communications
Region: Global
Audience: Business to Business,  Peer Groups & Communities
Video Voyeurs: Nordstrom Rack Previews New Store At Construction Site (Marketing Vox)
Posted: 06/09/2010
The Nordstrom Rack at Union Square in New York City generated buzz for the launch of its new store by integrating video screens into the facade of the construction. Peephole boxes offered the chance to preview the store’s up-to-the-minute fashion in 30–90 second looped video displays of models browsing racks of clothes and trying outfits on in a virtual dressing room. Touted as 'fun, provocative and playful,' digital out-of-home (DOOH) campaigns like this extend the reach of marketers looking to connect with consumers in places beyond their living rooms. Other successful DOOH campaigns include interactive exhibits and place-based video networks, reaching an estimated audience of 237.4 million in 2009. One Los Angeles shopping mall provides visitors the experience to transform themselves into Avatar’s blue-skinned Na’vi while video screens in Lego stores prompt reality checks when visitors hold a Lego product box in front of the screen.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: Creative & Design,  Experience & Interaction,  Marketing Communications
Region: North America
Audience: Business to Business,  Business to Consumer
Video Girl Barbie Goes Viral (Promo Magazine)
Posted: 09/30/2010
In true Barbie fashion, the social girl charged the virtual social world this July to build the buzz for her latest professional stint: videographer. Mattel tapped into social networks Foursquare and Twitter to launch a campaign that criss-crossed the boundaries of traditional marketing. The campaign celebrated the new Video Girl Barbie with a scavenger hunt that had fans scouring San Francisco, Los Angeles, Chicago and New York to locate Barbie’s real whereabouts. The first follower to find the fashion-forward doll in each city won a Barbie Video Girl doll. “We really embraced social media as a marketing platform a year ago as part of a major campaign in support of Barbie’s 50th anniversary,” says Lauren Dougherty, director of Barbie marketing at Mattel. Barbie currently has 17,600 Twitter followers and about 440,000 likes on Facebook—more than 200,000 of those added since January. Future plans include a promotion that puts the camera in the consumers’ hands with user-generated video, as well as introducing other members of Barbie’s entourage, including Ken, onto the social platforms.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: Content Strategy,  Creative & Design,  Experience & Interaction,  Marketing Communications,  Technology Implementation
Region: Global,  North America
Audience: Business to Consumer,  Peer Groups & Communities
U.S. Hispanics Prime Target for Internet and Mobile Advertisers (Marketing Vox)
Posted: 01/06/2010
The Hispanic online demographic is growing more than twice as fast as the overall national online population. Add to the equation that 88% of Hispanics consume content from their mobile phones, and the environment grows even riper for advertisers to target a population just shy of 50 million. Mobile initiatives from Yahoo include mobile search, US and global news in Spanish, and email and social networking connections, among others while those via internet from Orange Advertising Network include site-specific placements, customized branded entertainment, and direct-response campaigns. Mobile advertisers including HBO, Harley-Davidson, Rite Aid, Arby's and Cheetos have sent opt-in offers and ads to Hispanic users through HipCricket's Hispanic Mobile Marketing Network, which projects that Hispanic buying power will exceed $1 trillion in the next year.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products,  Telecommunications
Topic: Content Strategy,  Creative & Design,  E-Commerce,  Experience & Interaction,  Marketing Communications
Region: North America,  South-Central America
Audience: Business to Business,  Business to Consumer
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