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Results 151 - 175 of 186 for All Dates , All Industries , All Topics , All Regions , All Audiences

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Creating One-To-One Conversations: Customer Data Required (BtoB Online)
Posted: 08/05/2010
E-mail marketers are keeping costs low and continuing to invest in e-mail, according to interactive agency Razorfish’s “2010 Outlook Report”, released on May 24. E-mail marketing use is changing; said Joe Mele, Razorfish’s managing director of media and marketing, “We’re definitely seeing a move to one-to-one marketing. Marketers are using the channel as a personalization space to do quite a bit of targeted advertising.” To accomplish such personalization and expand e-mail marketing, Mele suggests texting and reaching out to salespeople for specific data to customize ads down to the offers, messaging, images and design. “Texting is as addressable as e-mail but able to take on a more intimate feel,” Mele said.
Industry: Marketing, Design, & Interactive Communications
Topic: Business Intelligence,  Content Strategy,  Experience & Interaction,  Marketing Communications
Region: Global
Audience: Business to Business
Creating Intelligent Hyperlocal Campaigns (BrandWeek)
Posted: 03/31/2011
You’ve heard it before: to be an effective marketer you have to reach your audience with the right message at the right place at the right time. With this most basic of marketing principles in mind, more and more businesses are turning their attention to hyperlocal advertising and marketing. As technology continues to evolve, it is easier than ever to pinpoint a customer’s exact location. Pair that with the consumer’s growing interest in being tapped for local marketing and you have a powerful combination. The Mobile Marketing Association found that most mobile users are “interested in allowing their phone to automatically share their location in exchange for perks, such as free use of mobile applications and mobile coupons.” The key is to tap into your current customer base and make your move before your competitors to ensure the most success.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products,  Telecommunications
Topic: Business Intelligence,  Content Strategy,  Experience & Interaction,  Marketing Communications
Region: Global
Audience: Business to Consumer
Conversation Sells: Using Twitter to Boost Your Sales (Practical eCommerce)
Posted: 03/31/2009
In a virtual world that often lacks a personal touch, Twitter offers retailers a unique opportunity to make meaningful connections with customers online. Whether you’re quirky or serious, you can customize conversations directly with your customers that authentically reflect the personality of your business while giving you the tools to grow, manage and reward a loyal customer base. Tony Hsieh, CEO of Zappos, raves about Twitter's usefulness in building personal connections with customers and employees and Dell's Twitter success led to the creation of the Dell Outlet to offers exclusive discounts to its Twitter supporters. Learn how you, too, can turn conversation into conversion by incorporating Twitter into your online marketing arsenal today.
Industry: Retail & Products
Topic: Content Strategy,  E-Commerce,  Experience & Interaction,  Marketing Communications
Region: Global
Audience: Business to Business,  Business to Consumer,  Peer Groups & Communities
Contemporary Fashion Fills The “White Space” At The Bay (Strategy Magazine)
Posted: 05/13/2010
Toronto’s Bay recently launched the “White Space," a contemporary designer section at the Queen Street location, with a swanky, invite-only soiree attended by local fashionistas and tastemakers. The high-profile, high-fashion event, co-hosted by Fashion Magazine, followed a similar strategic path that unveiled its couture sister-counterpart, The Room, last fall. VP of marketing, Patrick Dickinson said, “We know Fashion Magazine readers are interested in this kind of shopping destination; they're interested in this kind of experience.” To rollout the launch, the Bay ran full-page black and white print ads in both the Globe and Mail and National Post, in addition to eight full-color ads showcasing Canadian supermodel Daria Werbowy that will continue to run after White Space’s debut. The launch party also featured laptop stations where guests could login and tweet about the event while sipping cocktails and browsing White Space’s contemporary line-up of designers.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: Experience & Interaction,  Marketing Communications
Region: North America
Audience: Business to Consumer,  Peer Groups & Communities
Connecting with a Hispanic Market (BusinessWeek)
Posted: 06/05/2009
The Hispanic population is the fastest growing segment in the United States, meaning some marketers are missing more than 40 million new customers. Savvy companies like Procter and Gamble, Verizon and General Mills are funneling more marketing dollars into the Hispanic market, a segment proven to purchase products and services from brands advertised on TV. "Hispanic consumers appreciate when you speak to them in their own language," says Edward Gold, advertising director at State Farm Insurance. The approach is paying huge dividends for companies like General Mills, which has seen double-digit sales gains. Taking product integration to the next level, Telemundo and Vidal Partnerships (Client include Home Depot, Kraft Foods and Wendy’s) have formed a strategic alliance to promote an online contest in which viewers will choose the ending for one of the networks telenovelas.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: Content Strategy,  Creative & Design,  Experience & Interaction,  Marketing Communications
Region: North America,  South-Central America
Audience: Business to Consumer
Combining Brick With Clicks Proves Profitable Among Retailers (Internet Evolution)
Posted: 10/14/2010
Bricks-plus-clicks is an emergent marketing strategy that combines online sales with storefront initiatives to boost sales. National brands including Gap and Nordstrom are using the tactic with success. For instance, Gap recently launched a “Universality” initiative in both Canada and the UK for consumers to simultaneously shop Gap, Old Navy and Banana Republic merchandise in a “three-in-one” online store. The universality platform brings brands together online with global navigation and a universal shopping cart while the “bricks” includes new fulfillment centers to save shoppers the expense and hassle of import duties and fees and delays at customs. Showing solid sales improvements, Nordstrom is 11 months in to a fluid inventory plan that uses the Internet to connect its traditional-store inventory to its online sales site to make sure that merchandise is never overlooked on store shelves. The company’s new website also incorporates popular social media features.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: Content Strategy,  E-Commerce,  Experience & Interaction
Region: Global,  North America,  Europe
Audience: Business to Consumer
Club Med Latest Hotel to “Check In” with its Own Social Network (ClickZ)
Posted: 06/19/2009
Travelers now have the chance to ‘check in’ to Club Med’s new social network long after checking out from an exotic Club Med vacation. After testing its viability on Facebook, the luxury brand recently launched its own social network, Club Med Insiders, offering guests the opportunity to share experiences long past the last Mai Tai. Since its April launch, the site is exceeding its platform goals to encourage bookings, pass along expert travel advice, and create a loyal community of Club Med vacationers. In a down economy, the French-based company has already seen a nearly 2 percent jump between first quarter revenues in 2009 and the first quarter of 2008.
Industry: Marketing, Design, & Interactive Communications
Topic: Business Intelligence,  Content Strategy,  Creative & Design,  E-Commerce,  Experience & Interaction,  Marketing Communications
Region: Global,  Europe
Audience: Business to Consumer,  Peer Groups & Communities
Closing the Sale: SeeWhy Helps Businesses Put Abandonment Issues to Rest (Intelligent Enterprise)
Posted: 07/03/2009
You’re spending huge chunks of money to drive traffic to your site, you’re bound to close the sale, right? Not necessarily. Businesses today are finding a significant number of visitors abandon their shopping carts before completing their purchases. SeeWhy helps retailers put their cart abandonment issues to rest with the launch of their new software, Abandonment Tracker. The free service is designed to entice customers into upgrading to Abandonment Tracker Pro, a paid service that will be released in a few weeks. While the price for Abandonment Tracker Pro has not yet been disclosed, the advanced software promises to improve sales conversion rates and reduce abandoned shopping carts. SeeWhy will help retailers lure potential customers back to close the deal rather than having sales evaporating before their very eyes.
Industry: Retail & Products,  Technology, Consulting, & Professional Services
Topic: Business Intelligence,  E-Commerce,  Technology Implementation
Region: Global
Audience: Business to Business,  Business to Consumer
Clearasil’s Secrets & Science Of Looking Awesome (B&T)
Posted: 11/11/2010
Achieving clear, radiant skin is the ultimate goal from the onset of adolescence into maturity. Now, Reckitt Benckiser’s Clearasil brand has launched a new website to promote its new ‘Secrets & Science of Looking Awesome’ brand positioning. The Website uses an online magazine to offer practical advice based on user generated content and integrates social media into the campaign by prompting users to share links and “iLike” via Facebook. “The 11 - 24 target market for Clearasil is going through life changing landmarks and with the new online platform we’ve designed and developed for them, Clearasil is acknowledging the journey and forming a deeper bond with the brand’s users,” said Tim O’Neill, joint managing director of Reactive, the digital agency that launched the campaign.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: Content Strategy,  Creative & Design,  Experience & Interaction,  Marketing Communications,  Technology Implementation
Region: North America,  Europe
Audience: Business to Consumer,  Peer Groups & Communities
Chinese Company Premier’s World’s First Phone to Run Windows XP (Info World)
Posted: 07/18/2009
Chinese company In Technology recently unveiled the first-ever mobile device capable of running Windows XP. A cool hybrid of mobile phone and pint-sized computer, the device can wake Windows from standby mode to receive calls and text messages and support Wi-Fi, optional WiMax, GPS and next-generation mobile. Other key features include a customized chip from Advanced Micro Devices, pull-out Qwerty board, 120GB hard disk, and a 4.8 inch LCD touchscreen. Battery life averages seven hours while larger batteries can power the device for up to 12 hours. Product release within the Chinese market is scheduled for mid-September with international release slated a bit further down the road.
Industry: Technology, Consulting, & Professional Services,  Telecommunications
Topic: Experience & Interaction,  Marketing Communications,  Technology Implementation
Region: Global,  Asia Pacific
Audience: Business to Consumer
China: Redefining the Innovation Landscape (Knowledge@Wharton)
Posted: 07/18/2009
Innovation is the golden key to gaining competitive advantage. China is redefining the innovation landscape with its large, adaptable population; affinity for improvisation and reverse engineering; and mature industrial clusters poised to lead the supply chain. The country goes beyond low-cost labor to provide colossal development opportunities for large multinational corporations (MNCs) looking to maximize dollars spent in developing markets. "The culture is very, very good at devising quick and often effective solutions to problems," Marshall Meyer, a Wharton management professor said. The country’s ability to improvise effectively will undoubtedly seal a golden fate in the global economy.
Industry: Retail & Products,  Technology, Consulting, & Professional Services
Topic: Creative & Design,  Technology Implementation
Region: Asia Pacific
Audience: Business to Business
Chatter Mobile: Saleforce.com’s Answer To Enterprise Collaboration (Intelligent Enterprise)
Posted: 10/14/2010
Salesforce.com recently announced Chatter Mobile, a smart-phone application designed to bring CRM-centric, social-networking-style collaboration to Smartphones by the end of 2010. The Web 2.0-styled consumer app lets Saleforce’s Chatter users collaborate with people at work while on-the-go and in real-time. Similar to following Facebook friends and interests, Chatter enables users to subscribe to and "follow" feeds related to their business, as well as keep tabs on what customers and prospects are saying on public networks like Facebook and Twitter. Partners and customers can also "Chatterize" vertical and custom applications through the Force.com development platform. The free service is featured within the company’s cloud-based sales and service applications, which could help a mobile salesperson stay on top of what matters most as they are heading to meet with their clients.
Industry: Marketing, Design, & Interactive Communications,  Technology, Consulting, & Professional Services,  Telecommunications
Topic: Business Intelligence,  Experience & Interaction,  Technology Implementation
Region: Global
Audience: Business to Business,  Business to Consumer,  Peer Groups & Communities
Cashing in on Email Buzzwords (Marketing Vox)
Posted: 08/15/2009
New research from MailerMailer's ninth bi-annual Email Marketing Metrics Report, demonstrates that marketers who leverage the ten top email buzzwords like "news," "party" and "free” experience higher open rates. Mapping industry trends, the report shows that religious and spiritually-themed emails are opened most frequently while telecommunications, transportation, travel, banking and finance open rates also top the charts. The report reveals that email deliverability is on the rise with more emails reaching recipients' inboxes and emails sent at the beginning of the week, Monday in particular, experience the highest open rates. With more users tending to view emails from their hand-held devices, the report also provides tips to design mobile-friendly emails so you can cash in on these new trends.
Industry: Marketing, Design, & Interactive Communications,  Telecommunications
Topic: Business Intelligence,  Content Strategy,  Marketing Communications
Region: Global
Audience: Business to Business
Canada’s New Wind Mobile Gets Carried Away by Viral Videos (Strategy Magazine)
Posted: 01/06/2010
Imagine a toll both charging pedestrians to use a sidewalk. Ridiculous, right? Canada’s newest mobile phone company, Wind Mobile, agrees and uses this example and others to illustrate problems with the country’s wireless service. Found on YouTube and Wind Mobile’s website, the viral videos promote Wind Mobile’s purpose to provide improved services to Canada’s mobile phone users. “These [videos] were done to till the soil," says Chris Robbins, chief commercial officer at Wind Mobile. "Before we launch, we're trying to keep the conversation going about what's wrong with the current market, the current competition and what's happening in wireless.” Come Christmas in 2009, Wind Mobile’s products will hit the market in Toronto and Calgary, with the intent to bridge Canada’s pesky wireless service gaps.
Industry: Marketing, Design, & Interactive Communications,  Telecommunications
Topic: Marketing Communications
Region: North America
Audience: Business to Consumer
Call Me Social: Zingaya Hooks Up Twitter To Telephone (Red Herring)
Posted: 12/01/2010
Ever get the feeling that there’s more to a post than ‘tweets’ the eye? For those tweets that deserve a little elaboration, UK-based VoIp startup Zingaya recently unveiled a new social media application that allows Twitter followers to call the tweeter to get the inside scoop. The service, called zin.to elevates Twitter feeds to conversation status. The company also offers a VoIP service that enables voice calls through any computer right from a web page via a microphone. “Zin.to can be a very powerful tool for businesses,” the company explains on its website. "For example, company can send promotional offers to its followers asking them to call within a certain time to get an additional discount or to win a prize.” It's only available in the US currently but will likely expand as the company develops this capability. While call forwarding is eventually based on purchased credits, the first 30 minutes of the call forwarding service is free. Those looking for a more cost-effective solution with unlimited options can simply use their Skype user name.
Industry: Marketing, Design, & Interactive Communications,  Telecommunications
Topic: Experience & Interaction,  Marketing Communications,  Technology Implementation
Region: North America
Audience: Business to Business,  Business to Consumer,  Peer Groups & Communities
Buying Power: Facebook and Twitter Boost Online Sales (CRM Daily)
Posted: 01/21/2010
Taking “social shopping” to the next level, ComScore Inc. revealed that social media sites like Facebook and Twitter impacted 28% of buying decisions during the 2009 holiday season. ComScore Chairman and co-founder Gian Fulgoni said, "We are getting our first real glimpse at the impact social media will play on commerce as we enter the next decade." Retailers like J.C. Penney Co. and Eastman Kodak Co. leveraged the extended social reach enjoyed by Facebook and Twitter to entice bargain shoppers mining for deals. More and more, shoppers are tracking special deals from their favorite brands via social networking sites, reportedly 7% on Facebook and 5% on Twitter.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: Business Intelligence,  E-Commerce,  Experience & Interaction,  Marketing Communications
Region: Global
Audience: Business to Consumer,  Peer Groups & Communities
Building Best-Run Businesses With SAP’s Targeted Analytic Applications (InformationWeek)
Posted: 10/14/2010
The demand for domain-specific business insight led SAP to launch ten SAP BusinessObjects analytic applications. The customer-centric, problem solving apps include Sales Analysis for Retail; and Trade Promotion Effectiveness and On-Shelf Availability apps for consumer products firms, whose very names reveal how the development process was led by insight from key constituencies within SAP’s customer and industry bases. "These apps attach the knowledge workers to the action so they can make better decisions and help their company become a best-run business," said SAP co-CEO Bill McDermott. While designed with the SAP core customer segments in mind, the apps do not depend on pre-existing SAP deployments so that they will reach across to non-SAP customers, as well. Backed by Sybase mobile technologies, the apps promise benefits like reports and metrics; rapid deployment and actionable analytic insights. Plans to support the apps with mobile are expected to be fulfilled by the end of 2011.
Industry: Technology, Consulting, & Professional Services,  Telecommunications
Topic: Business Intelligence,  Content Strategy,  Experience & Interaction,  Technology Implementation
Region: Global
Audience: Business to Business,  Business to Consumer
Building A Brand Story Greater Than The Sum Of Its Individual Parts (New Media Knowledge)
Posted: 01/20/2011
Rather than providing a plethora of tactical solutions, today’s abundance of marketing channels may simply overwhelm marketers. Standard targeted marketing used to be a relatively simple game of point-and-shoot at three main channels (TV, print and direct mail) to cover all bases. Now, with the addition of social media platforms, mobile marketing, web, and email to the traditional channels, adopting a successful strategy can get confusing. Aim the same message at all the channels and the results can be downright disastrous. Multi-channel marketing offers marketers a mechanism to “pull all these conversations together and build a brand story that is greater than the sum of the individual parts” so marketers can keep their eyes on the prize: customer engagement and action. The key is to understand and respect the characteristics of each channel and then execute each according to how it works uniquely for your brand.
Industry: Marketing, Design, & Interactive Communications,  Technology, Consulting, & Professional Services
Topic: Business Intelligence,  Content Strategy,  Experience & Interaction,  Marketing Communications,  Technology Implementation
Region: Global
Audience: Business to Business,  Peer Groups & Communities
Build Strong Opt-In Databases To Deliver Value For Customers (BtoB Online)
Posted: 02/17/2011
As business to business (B2B) customers increasingly demonstrate a willingness to share more information, the maxim “you get what you give” has never rung more true. By handing over mission critical information, customers expect to receive more targeted communications that reflect conspicuous value and benefit. Marketers, in turn, get the chance to drive up both response and revenue by directing their communications toward the rich databases they are accumulating. Here are the key steps to consider to encourage your customers to become part of any preference-profiling activities your company engages: First, build trust by using your customers’ information responsibly; next, confidentiality is a must – ‘responsible’ use means no sharing or renting information, ever; and finally, your value proposition must be clear and compelling.
Industry: Marketing, Design, & Interactive Communications
Topic: Business Intelligence,  Content Strategy,  Experience & Interaction,  Marketing Communications
Region: Global
Audience: Business to Business
Bug Your Friends With Facebook And See Toy Story 3 (Fast Company)
Posted: 07/22/2010
Going to the movies is great, right? Disney thinks so and encourages you to bring a friend along. In an attempt to help boost ticket sales, a promotion called Disney’s Tickets Together, is pairing up with Facebook to sell tickets for the much anticipated Toy Story 3. Visiting Toy Story 3’s Facebook page will allow you to purchase tickets early, but there’s a twist. Buying tickets early will trigger Facebook to bug you to, in turn, bug your friends to buy tickets. You can also invite friends to join Facebook with this message, “Toy Story 3 arrives in theaters on June 18! Who are you bringing with you?” Will this tactic work? Disney is reporting successful pre-sales.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: Experience & Interaction,  Marketing Communications
Region: Global
Audience: Business to Consumer
Bridging the Gap: JavaFX for Mobile Devices (Info World)
Posted: 07/18/2009
With more than 2.6 billion mobile phones deployed with Java worldwide, Sun Microsystems is heralding the JavaFX extension as a bridge from desktop to mobile device to television. "JavaFX Mobile delivers rich, expressive user experiences and we know that this is what our customers require these days," Sun’s vice president of marketing Eric Klein said recently at the JavaOne conference in San Francisco. Improvements to the new 1.2 release of JavaFX Mobile include optimized performance, a user interface library, and localization. Future plans include building the JavaFX technology into “smartbook” devices that boast Internet access and GPS capabilities on small, hand-held devices.
Industry: Technology, Consulting, & Professional Services,  Telecommunications
Topic: Creative & Design,  Experience & Interaction,  Technology Implementation
Region: Global
Audience: Business to Business,  Business to Consumer
Breaking Through the Barriers to Adopting Social Media in Email Marketing (New Media Knowledge)
Posted: 09/11/2009
A recent survey by email experts StrongMail cited that 62 percent of firms plan to increase social media spending while 66 percent plan to integrate social media into their email marketing campaigns. NMK sat down with Paul Bates, managing director of StrongMail, to get an insider’s perspective for breaking through the barriers to effectively engage social media. Find out where your customers are hanging out online and observe their behavior there; engage competitive analysis across the social spectrum to find out where your competitors are lurking and determine whether they are or are not enjoying success. The conversation with Bates is packed with stats, insights and tips for marketers to engage customers in meaningful conversation and begin to integrate social media into an email marketing strategy with enormous ROI on their marketing dollars.
Industry: Marketing, Design, & Interactive Communications,  Technology, Consulting, & Professional Services
Topic: Business Intelligence,  Content Strategy,  Creative & Design,  Experience & Interaction,  Marketing Communications,  Technology Implementation
Region: Global
Audience: Business to Business,  Peer Groups & Communities
Brand Matters: Manufacturers Assert Brand Authority Online (CRM Daily)
Posted: 05/27/2010
Heavy hitting consumer brands like Levi Strauss, Procter & Gamble, Mattel and Columbia Sportswear have set their sites on the internet to increase direct sales and connect with consumers. Direct online retail sales by consumer-brand manufacturers skyrocketed nearly 13 percent to $487.6 million in 2009. The online offensive can be attributed to one part private-label, one part recession. The availability of lower-priced, private-label goods made up 22 percent of consumer-packaged goods retailed in 2009, while the global recession has rallied more budget-hunting comparison shoppers online. Online sales are expected to double from 6 to 12 percent ($211.7 billion) of the total retail market by 2012. Nearly 66 percent of U.S. shoppers surveyed said they would purchase the same amount or more on goods over the coming year as they had over the past year at the manufacturer’s Web sites they had visited.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: Content Strategy,  E-Commerce,  Experience & Interaction,  Marketing Communications
Region: Global
Audience: Business to Consumer
Boomers Offer Blooming Profits For The Beauty Industry (Marketing Vox)
Posted: 06/09/2010
A Mintel survey provides ample rationale for marketers to target Boomers to get online beauty profits blooming. Mintel cites that 10% of women purchase beauty aids and cosmetics online. Boomers represent one-third of the online population and the female portion of the demographic is expected to surge by 30.9% by 2015. Boomer females spend an average of 13 hours a week online with the following impact reported: 8% purchase products at big-name retail sites; 8% purchase from Wal-Mart.com, 8% purchase from Target.com, 5% patronize drugstore sites like CVS or Walgreens and 8% visit other niche Web retailers. Mintel advises online beauty marketers to infiltrate social networking platforms and incorporate value-added services like virtual makeovers and internet sweepstakes to round out their internet campaigns. The Nielsen Company suggests that loyalty reward programs that offer cash-back savings and other underutilized outlets like Twitter could also have a big impact on profit.
Industry: Marketing, Design, & Interactive Communications,  Retail & Products
Topic: E-Commerce,  Experience & Interaction,  Marketing Communications
Region: Global
Audience: Business to Consumer,  Peer Groups & Communities
Blazing the Broadband Trail Along the East Coast (Internet Retailer)
Posted: 08/27/2009
Akamai Technologies Inc.’s “State of the Internet Report” revealed that U.S. broadband adoption is on the rise, with East coast states tallying the most broadband Internet connections for the first quarter of 2009. Eastern states garnered eight of the top ten slots, topped by Delaware, where 62% of households have high-speed broadband web access, a 6.7% year over-year increase. Based on results from data collected from Akamai’s global server network, the study examined countries and U.S. states that averaged over 1,000 unique monthly IP addresses. The report also states that one-fifth of global internet connections operate at speeds greater than 5 Mbps, up significantly from the previous year. “The implication… is that Internet retailers can continue to add more rich media content to their site... to bring buyers and keep them on the site longer,” says David Belson, editor of the report.
Industry: Retail & Products,  Technology, Consulting, & Professional Services
Topic: Creative & Design,  E-Commerce,  Technology Implementation
Region: North America
Audience: Business to Business,  Business to Consumer
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