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Creating One-To-One Conversations: Customer Data Required (BtoB Online)
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Posted: 08/05/2010
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E-mail marketers are keeping costs low and continuing to invest in e-mail, according to interactive agency Razorfish’s “2010 Outlook Report”, released on May 24. E-mail marketing use is changing; said Joe Mele, Razorfish’s managing director of media and marketing, “We’re definitely seeing a move to one-to-one marketing. Marketers are using the channel as a personalization space to do quite a bit of targeted advertising.” To accomplish such personalization and expand e-mail marketing, Mele suggests texting and reaching out to salespeople for specific data to customize ads down to the offers, messaging, images and design. “Texting is as addressable as e-mail but able to take on a more intimate feel,” Mele said.
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Industry:
Marketing, Design, & Interactive Communications
Topic:
Business Intelligence,
Content Strategy,
Experience & Interaction,
Marketing Communications
Region:
Global
Audience:
Business to Business
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Following The Trends: Internet Levels Playing Field For Small Businesses (BtoB Online)
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Posted: 08/05/2010
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Thanks to the Internet, small companies having difficulty competing with large companies for customers are in luck. Despite the fact that search query results are crowded, small business owners can take steps to maximize their online presence via search and social media by following a few simple tips. For instance, by updating business listings or creating new ones for companies and choosing social media networks wisely, marketers can integrate the increasingly important localization of their product or company. Becoming “vertical” is also key, since doing so means companies participate in many social sites, as is getting one-to-one with customers by paying specific attention to exactly what products they prefer.
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Industry:
Marketing, Design, & Interactive Communications,
Retail & Products
Topic:
Content Strategy,
Experience & Interaction
Region:
Global
Audience:
Business to Business,
Peer Groups & Communities
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Professional And Personal Identities: Building Brands Into Your Blog (BusinessWeek)
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Posted: 08/05/2010
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Who knew that blogging and business go hand in hand? According to eMarketer, a New York based-research firm, “71 percent of bloggers who post for business [create] greater visibility for their companies.” Blogging gives companies a chance to act more like people and connect with their customers by giving posts a personal touch. Employees looking to promote the companies they work for should formulate branding strategies based on personal missions and values. With permission from company managers to get personal with posts, employees can promote new products, mention awards they’ve won at work, and keep followers updated on projects they’re working on. It’s a win-win situation for everyone involved; companies and employees will be recognized and remembered.
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Industry:
Marketing, Design, & Interactive Communications
Topic:
Content Strategy,
Experience & Interaction
Region:
Global
Audience:
Business to Business,
Business to Consumer,
Peer Groups & Communities
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Fuel Your Facebook Fan Page In 4 Easy Steps (Ecommerce Times)
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Posted: 07/22/2010
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Marketers may successfully be racking up the fan numbers on their Facebook Fan Pages, but they are ultimately failing to establish long-term relationships with customers in the process. Companies shouldn’t lose hope, however, because the code to successfully reaping rewards on Facebook lies in four critical steps. According to an E-Commerce News article, in order to retain customers, marketers need to “1) develop a strategy; 2) create a solid presence; 3) motivate [their] fans to take action; and 4) use Facebook to amplify other campaigns, promotions and marketing activities.” Committing to the management of their Facebook walls after business hours, considering brand contribution cadence, and asking if they are doing what their fans want will also aide companies in amping up their fan totals.
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Industry:
Marketing, Design, & Interactive Communications,
Retail & Products
Topic:
Content Strategy,
Experience & Interaction,
Technology Implementation
Region:
Global
Audience:
Business to Consumer,
Peer Groups & Communities
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The Good, The Bad And The Ugly: Crowdsourcing Provides Answers For Online Marketers (Marketing Vox)
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Posted: 07/22/2010
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For marketers looking for solutions to a plethora of problems, crowdsourcing could be the answer. Marketers gain key insight while spending minimal dollars to survey the expertise of entire online communities. Still, crowdsourcing is not without limitations. Primarily, crowdsourcing is dogged by knowing how to separate the great ideas from the bad ones. To illustrate, Jez Frampton, CEO of Interbrand, tells of a creative director who tried crowdsourcing for a campaign and within 48 hours received hundreds of ideas, leaving him with the even bigger problem of how to sift through the crowd’s offerings. (via Forbes). Marketers should not be deterred, as crowdsourcing has a number of advantages, including web usability testing sites like UserTesting.com and Feedback Army, where companies post questions about their websites and testers choose which questions to answer.
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Industry:
Marketing, Design, & Interactive Communications,
Retail & Products,
Technology, Consulting, & Professional Services
Topic:
Content Strategy,
Technology Implementation
Region:
Global
Audience:
Business to Consumer
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We cut through the clutter of the web to highlight innovation and forward-thinking. The best stories from leading publications – hand selected and organized to provide you a single point of access.
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