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This Year’s Online Brand Messaging More Relevant Than Ever To Your Customers (Marketing Vox)
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Posted: 05/13/2010
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A consumer preference survey by Opinion Research Corporation suggests that consumers in 2010 have been more responsive to online advertising than ever. Sponsored by Adfusion, a division of ARAnet, the survey’s results showed that consumers scored every type of online advertising higher in 2010 than they did in 2009. Adfusion said consumers preferred brand-oriented articles over other types of online advertising, including banner ads, pop-up ads, email offers or sponsored links. According to ARAnet president Scott Severson, the survey data reveals key information marketers should be paying heed: overall, consumers are tuning in to all forms of online advertising; preference for article-based advertising continues to grow; and younger, wealthier audiences–a highly coveted segment of the population – are receptive to all types of online advertising.
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Industry:
Marketing, Design, & Interactive Communications,
Retail & Products
Topic:
Content Strategy,
E-Commerce,
Marketing Communications
Region:
Global
Audience:
Business to Business
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Nokia’s “Design By Community”: Hope For Next-Gen Smartphone? (Mobile Magazine)
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Posted: 05/13/2010
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Former king of the mobile technology hill, Nokia, recently unveiled “Design by Community”, a project intended to tap into the psyche of the techie community and recapture the keys to the kingdom. Nokia’s plan of attack is to use its new website to solicit consumer feedback regarding characteristics smartphone users would most like to see in the next generation of smartphones. Nokia amassed thousands of votes about design parameters in the first round of voting. Future
reconnaissance rounds will seek information about characteristics, including: shape, materials, connectivity, video and features like camera. The voting system will reject configuration ideas that are too out-of-the-box or not creative enough. Nokia does not have plans to bring the winning creation to market. They will, however, incorporate them into a design concept.
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Industry:
Marketing, Design, & Interactive Communications,
Telecommunications
Topic:
Business Intelligence,
Creative & Design,
Experience & Interaction,
Marketing Communications
Region:
Global
Audience:
Business to Consumer,
Peer Groups & Communities
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Zappos Implements “Video Experience” (CIO Magazine)
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Posted: 04/15/2010
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Zappos recently launched interactive videos detailing Nike products, one of the shoe and clothing company’s largest brands. Initiated from customer queries that were best addressed visually, Zappos used software from Overlay.tv to link videos about various Nike items to its supply-chain system. Among the perks: shoppers can click on featured items to view any current promotions and find out if the product is available in stock. Customers can post video links on Facebook, upload their own videos to Zappos.com and post comments. Zappos objective is not necessarily the bottom line, but it will track stats on customer click-thrus and purchases. "The goal is to create a more pleasurable experience on our site," Kalma says. "The general philosophy is that will lead to purchases."
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Industry:
Marketing, Design, & Interactive Communications,
Retail & Products,
Technology, Consulting, & Professional Services
Topic:
Creative & Design,
E-Commerce,
Experience & Interaction,
Marketing Communications,
Technology Implementation
Region:
Global
Audience:
Business to Consumer,
Peer Groups & Communities
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Evolution Or Revolution? The Rise Of A New Advertising Age (Internet Evolution)
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Posted: 04/15/2010
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Research firm Outsell projects that 2010 will be a banner year for digital advertising. With revenues projected to reach $119.6 billion on digital media compared to $111.5 billion on ads in traditional print magazines and newspapers, this could be the year digital advertising revenues overtake traditional print media. "Advertisers are directing dollars toward the channels which generate the most qualified leads and most effective branding," Outsell vice president and lead analyst Chuck Richard said. According to Outsell, digital spending encompasses email, video ads, display ads and search engine marketing. The impact on the estimated $368 billion annual marketing costs? It’s likely to get more expensive. "I believe there is still a need for mass media like TV, radio, and some print... and the changes will be that the big media will get bigger and more expensive," states Mitch Drew, a TV ad salesperson and blogger based in Vancouver.
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Industry:
Marketing, Design, & Interactive Communications
Topic:
Marketing Communications
Region:
Global
Audience:
Business to Business,
Business to Consumer
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Mastering The Whole Customer Experience (.net)
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Posted: 04/15/2010
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In a recent interview, Oliver Lindberg caught up with Paul Dawson, EMC Conchango’s experience director, to discuss the company’s methodology. EMC Conchango concentrates on what it calls “total experience design,” taking a comprehensive look at the customer journey from beginning to end, and all the points in between. EMC Conchango operates as the European arm of EMC Consulting, allowing it to leverage its global reach and cast a wider net to capture more global business. Based on fact, the experience planning process incorporates Agile methodology, regularly released software and eye tracking to analyze how people interact with the content of a page. The agency is also experimenting with electroencephalograms that are literally wired to reveal what consumer’s brains are thinking and feeling. The agency also partners with Microsoft to adopt new user-facing technology to better understand customer behavior and devise ways to prolong consumer interactions with brands and products.
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Industry:
Marketing, Design, & Interactive Communications,
Retail & Products,
Technology, Consulting, & Professional Services
Topic:
Content Strategy,
Creative & Design,
E-Commerce,
Experience & Interaction,
Marketing Communications,
Technology Implementation
Region:
Global,
Europe
Audience:
Business to Business,
Business to Consumer
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