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A Sweet Flight: Chocolate Takes to the Sky (Chief Marketer)
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Posted: 09/25/2009
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Sweetriot, a New-York based candy company, will take to the skies this spring to hawk their $3 chocolate bar on Virgin America. “It's a good way to get the chocolate bars into people's hands,” notes Sarah Endline, company mastermind and chief rioter. In addition to being available online at www.sweetriot.com, the new product also has limited distribution at retail stores like Whole Foods. The company participates in sampling events and is cultivating a sweet relationship with its vivacious, well-educated customer base via social media outlets like Facebook and Twitter. Endline also contributes to the company’s blog, highlighting consumer events like the Fancy Food Show and engaging customers to vote on artwork that captures the best spirit for the company’s holiday tins.
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Industry:
Marketing, Design, & Interactive Communications,
Retail & Products
Topic:
E-Commerce,
Experience & Interaction,
Marketing Communications
Region:
North America
Audience:
Business to Consumer,
Peer Groups & Communities
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Where Only the Strong Survive: Market Testing on the Social Scene (Chief Marketer)
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Posted: 09/25/2009
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Given the ongoing technology explosion, it’s no surprise that consumers’ collective (and opinionated) voice is growing louder and marketers’ ears bigger, or at least more attune to what they’re hearing via the social web. Tapping in to social networks allows marketers to listen to what consumers are saying to not only drive, but refine market testing and distill the ideas that most deeply resonate with their audiences. Marketers must harness the power of social media by immediately engaging as many consumers as they can from the start. By the time ideas and messaging run through various tiers of sub-panels, what’s left is a virtual survival-of-the-fittest where only the strongest ideas survive and “smartness” is ruled only by the human imagination.
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Industry:
Marketing, Design, & Interactive Communications,
Technology, Consulting, & Professional Services
Topic:
Business Intelligence,
Content Strategy,
Creative & Design,
Experience & Interaction,
Marketing Communications
Region:
Global
Audience:
Business to Business,
Peer Groups & Communities
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EZ-Lube Plugs Into Mobile Campaign to Tune-Up Loyalty Program (PromoMagazine)
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Posted: 09/25/2009
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Oil Change specialists EZ-Lube took customer care and loyalty to new heights last spring with a mobile campaign to boost its customer base. With more than 80 stores, the Southern California auto lube chain partnered with mobile marketing and loyalty experts SmartReply to launch a campaign targeted at existing loyalty customers and others who opted in to receive special messaging. 500,000 text messages touting car-care value offers were sent over a six-week period. In addition to boosting its database by 1,700 opt-ins for future promotions and fortifying the company’s competitive advantage, the campaign also garnered a 5% redemption rate among general responders and 15% among the existing loyalty club members at a cost of less than $6 per opt-in.
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Industry:
Marketing, Design, & Interactive Communications,
Telecommunications
Topic:
Experience & Interaction,
Marketing Communications
Region:
North America
Audience:
Business to Consumer
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Report Shows That B-to-B Marketers Harness the Power of Social Media (BtoB Online)
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Posted: 09/11/2009
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B-to-B marketers tend to dedicate a greater portion of their budgets to newer media platforms, so it’s no surprise that the report, “Harnessing the Power of Newer Media Platforms for More Effective Marketing,” shows a dramatic increase in social media among b-to-b marketers. The updated report from BtoB and the ANA (Association of National Advertisers)documents that 66% percent of marketers surveyed currently employ social media, up from 20% in 2007. An overwhelming 57% now target social media, a 42% increase over respondents two years ago. Blogging and mobile are the “newer media” tactics not currently being employed, but respondents claim they’ll begin using both in the next year. LinkedIn is chief among the social networks utilized by b-to-b marketers, while Facebook ranked highest overall. Viral video and podcasts are chalked up to be the next go-to b-to-b marketing tactic over the next year.
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Industry:
Marketing, Design, & Interactive Communications
Topic:
Business Intelligence,
Experience & Interaction,
Marketing Communications,
Technology Implementation
Region:
Global
Audience:
Business to Business,
Peer Groups & Communities
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Breaking Through the Barriers to Adopting Social Media in Email Marketing (New Media Knowledge)
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Posted: 09/11/2009
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A recent survey by email experts StrongMail cited that 62 percent of firms plan to increase social media spending while 66 percent plan to integrate social media into their email marketing campaigns. NMK sat down with Paul Bates, managing director of StrongMail, to get an insider’s
perspective for breaking through the barriers to effectively engage social media. Find out where your customers are hanging out online and observe their behavior there; engage competitive analysis across the social spectrum to find out where your competitors are lurking and determine whether they are or are not enjoying success. The conversation with Bates is packed
with stats, insights and tips for marketers to engage customers in meaningful conversation and begin to integrate social media into an email marketing strategy with enormous ROI on their marketing dollars.
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Industry:
Marketing, Design, & Interactive Communications,
Technology, Consulting, & Professional Services
Topic:
Business Intelligence,
Content Strategy,
Creative & Design,
Experience & Interaction,
Marketing Communications,
Technology Implementation
Region:
Global
Audience:
Business to Business,
Peer Groups & Communities
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